The dealing position
Where your quote comes from. For a rand settlement the trader prices against South African order books rather than a global average, because that is where your rand is actually sourced or sold.
Cape Town · District Six
The room you can
The room you can
walk into.
A crypto exchange in Cape Town with an address rather than a support queue. The Conexus over-the-counter desk sits at Tiny Empire, 37 Buitenkant Street, District Six, Cape Town, 7925, on the eastern edge of the City Bowl, and large tickets are welcome to settle in the room rather than over a chat window. This page describes the South African office specifically; the desk itself deals remotely with clients anywhere.
The room
Two dealing positions and a table.
It is a working desk, not a branch designed for foot traffic — which is why appointments matter and why the door is worth coming through.
Getting there
Buitenkant Street, District Six.
Buitenkant Street runs from the Foreshore up the eastern side of the City Bowl, past the Castle of Good Hope and the District Six Museum, towards Vredehoek. Number 37 sits in that stretch, in District Six, a few minutes' walk from the Castle and from the top of the Grand Parade.
Driving in from the N2. The N2 runs into the city along the eastern edge of District Six and drops onto the surface streets around the Castle. From there you are two or three blocks from Buitenkant Street. Coming down the N1 and the Foreshore, take the city exits and drive up Buitenkant from the harbour end.
From the City Bowl and Gardens. It is a walk of roughly ten to fifteen minutes from the top of Adderley Street or from Church Square, and a short drive from Gardens, Vredehoek and Zonnebloem.
Trains and long-distance transport. Cape Town Station and the Grand Parade are within walking distance for anyone comfortable with a ten-minute walk through the East City during business hours. If you are arriving with a large ticket to discuss, we would rather you drove or took a metered ride than walked through town alone.
MyCiTi. MyCiTi's inner-city services run through the City Bowl and the Foreshore, and several stops are a short walk from Buitenkant Street. Routes and stop locations change, so check the current MyCiTi route map on the City of Cape Town's website on the day rather than relying on a route number printed on a web page months earlier. Tell your trader which stop you are coming from and you will get walking directions that match the current network.
Parking, and the practical bit
There is metered on-street parking on Buitenkant Street and the blocks around it, managed by marshals during business hours, and several public parking garages within a few minutes' walk in the East City and around the Castle precinct. Street bays fill up during the working day, so allow a few extra minutes.
District Six is a normal inner-city neighbourhood, with the ordinary inner-city rules. Do not leave anything visible in the car. Do not stand on the pavement counting anything. If you are carrying documents rather than a phone, a plain folder attracts less attention than a branded one. None of this is unique to us or to this street — it is the same advice anyone in the East City would give.
The neighbourhood itself is worth ten minutes if you have them. The District Six Museum is a short walk down Buitenkant Street, the Castle of Good Hope is around the corner, and the surrounding East City blocks have become a working mix of studios, coffee shops and small businesses. Clients who come in for a first meeting often make a morning of it.
Before you arrive
Bring these and it happens today.
Forget one and the best we can do is start the file and finish tomorrow, because customer due diligence under section 21 of the FIC Act has to be complete before a transaction concludes.
Identity
Your South African ID card or green barcoded ID book, or your passport if you are not a citizen. The original, not a copy, so we can verify it in front of you.
Proof of address
A utility bill, municipal account, bank statement or lease in your name, dated within the last three months. A phone bill is usually accepted; a screenshot of one usually is not.
Bank confirmation
A bank-issued confirmation letter or a stamped statement showing the account name and number. Settlement goes only to an account in the same name as the verified client.
Source of funds or wealth
Whatever evidences where the value came from: a sale agreement, an employment or dividend record, exchange statements, a tax assessment. For larger tickets this is the part that takes the longest, so send it ahead.
If you are trading as a company
CIPC registration documents, a resolution authorising the trade and the person signing, identity documents for directors and for beneficial owners above the applicable threshold, and the company bank confirmation.
Access to your own wallet
If you are selling, bring the device you sign with. You send the crypto leg yourself, from your own wallet. Nobody here asks for your seed phrase, your private key or your device.
Documents are a legal duty, not a formality
Conexus is an accountable institution under Item 22 of Schedule 1 to the FIC Act. Any desk offering to skip identity checks is either breaking the law or is not what it claims to be. The full list, and what we do with the documents afterwards, is on the onboarding and KYC page.
In the room
What actually happens at the table.
A first appointment with documents in order runs about an hour. A repeat trade for a client already on file runs in minutes.
-
Sit down and verify
The trader checks your original documents, verifies the identity in front of you, and records what is required. If anything is missing you hear about it now rather than after the market has moved.
First visit only -
Agree the ticket
Asset, direction, size, network for the crypto leg, and the bank account for the fiat leg. The network matters — sending USDT on the wrong chain is the single most common way people lose funds, and it is confirmed out loud before anything is sent.
5–10 minutes -
Take the firm quote
The trader quotes a firm rate, in writing, held for an agreed window. Everything shown on this website up to that point is indicative. You can decline it, and people do.
Held for an agreed period -
Test, then send
For a first large ticket we run a small test transfer first and confirm it on-chain before the balance follows. You send from your own device. The trader watches the confirmations on the screen next to you.
Network-dependent -
The fiat leg goes out
Payment is released to your bank account by EFT, RTC or PayShap, under dual authorisation — one person prepares the payment, a second releases it. You get a written confirmation with the reference, rate, gross and net before you leave.
Same business day
Access
Accessibility of the building.
Tiny Empire is a converted building on a City Bowl street, and we are not going to publish an accessibility rating we have not had audited. What we will do is answer specifically.
When you book, tell us what you need — step-free entry, lift access, a parking bay close to the door, more space around the table, a quieter time of day, or a companion or interpreter joining you. The trader will confirm exactly what the building offers on the day before you travel, rather than after you arrive. If the building cannot accommodate you properly, we will arrange the meeting at an accessible venue instead, at our cost, or complete the trade remotely with a video call for the identity verification.
The same applies to language. Traders work in English; Russian-speaking clients are served in Russian, and the core pages of this site are published in both. Ask for the language you want when you book.
Questions about the Cape Town office
Please book first. Tiny Empire is a membership building and a trader who is mid-settlement on someone else's ticket cannot stop to see you. Message the desk on WhatsApp or call +27 76 560 1228 and you will be given a time, usually the same day or the next business day.
Hours are confirmed when you book rather than published here, because they move with dealing activity and public holidays. The desk works South African business hours and settles on business days — the banking rails you are settling into do not run on weekends, whatever a crypto market does.
No. Settlement is by bank transfer into an account in the verified client's own name. That is a deliberate choice: a bank transfer leaves a record that protects you as much as us, and in South Africa cash transactions above R49 999.99 are reportable to the Financial Intelligence Centre under section 28 of the FIC Act in any case.
Yes, and for a large first ticket it is the sensible way to do it. You sit with the trader, you send the crypto leg from your own device and your own wallet, and you watch the rand leave for your bank. Nobody touches your keys and nobody asks you to hand over a device.
There is metered on-street parking on Buitenkant Street and the surrounding blocks, managed by marshals during the day, plus several public parking garages within a short walk in the East City and around the Castle. Tell us when you book roughly when you are arriving and we will tell you what is usually free at that hour. Do not leave anything visible in the car.
Tell us when you book and we will confirm the exact access on the day — entrance steps, lift availability and the closest parking bay. We are not going to publish an accessibility claim we have not audited. If the building cannot accommodate you properly, we will arrange the meeting at a venue that can, at our cost.
Where to look next
Johannesburg
How a Gauteng meeting is arranged, and why we do not claim a branch there.
Onboarding and KYC
The full document list and what happens to it afterwards.
OTC crypto exchange
The core service: crypto assets to fiat and back, quoted by a trader.
Book a time on Buitenkant Street.
Tell the desk the asset, the direction and the size, and roughly when you would like to come in. You will be given a time and the name of the trader who will be expecting you.
Investing in crypto assets may result in the loss of capital, as the value is variable and can go up as well as down. A crypto asset is not legal tender and is not a regulated deposit. Conexus Crypto provides an exchange service only and does not provide financial, investment or tax advice.