Stablecoin desk
How the desk handles USDT and USDC volume, and the settlement documentation that comes with it.
Tether is the most-moved asset on this desk and the one where the costly mistake is not the rate — it is the network. Here is the live indicative USDT to ZAR price, and then the four chains, in detail, with what goes wrong on each.
Updated — · reference data from VALR, Luno. Indicative only, refreshed about once a minute, and not a binding quote. A firm rate comes from a trader in writing — ask for one.
USDT is designed to sit on one US dollar. It is not designed to sit on any particular number of rand, and it does not. Your USDT to ZAR rate is really two things multiplied together: how close the token is trading to a dollar in the South African market, and where USD/ZAR is at that moment. The first barely moves. The second moves all day.
That has a practical consequence people learn the expensive way. A client who agrees a price on Monday and sends on Wednesday has not "locked in dollars" — they have taken three days of rand risk on an amount they thought was fixed. If your exposure is to the rand, the thing to fix is the rand number, and the way to fix it is a firm quote with a stated window rather than an intention to trade at some point.
There is a second layer on top. The South African market prices stablecoins at a premium to the offshore dollar market for the same structural reasons it prices bitcoin at a premium: capital cannot move freely across the border to close the gap. That premium is in the number above, because the number above is built from local books rather than a global feed. The rates hub explains the method in full.
Indicative only. This is not an offer or a binding quote. It excludes network fees, banking charges and the outcome of compliance checks. A firm rate is valid only once confirmed in writing by a trader. Crypto assets are volatile and investing in crypto assets may result in the loss of capital.
USDT is not one asset. It is the same claim issued as a token on many chains, and a token on one chain cannot be delivered to an address on another.
| Network | Fee paid in | Typical speed | What goes wrong |
|---|---|---|---|
| TRC-20 (TRON) | Paid in TRX, or covered by staked energy and bandwidth | Seconds to a minute | You need TRX in the wallet, or the transfer simply will not broadcast. |
| ERC-20 (Ethereum) | Paid in ETH as gas, and variable with congestion | Under a minute in normal conditions | A wallet holding only USDT and no ETH cannot move. This strands more people than any other mistake. |
| BEP-20 (BNB Smart Chain) | Paid in BNB | Seconds | Addresses look identical to Ethereum addresses. That resemblance is the trap, not a convenience. |
| Solana (SPL) | Paid in SOL, and very small | Seconds | The destination needs an associated token account, which costs a small refundable SOL rent to create. |
Fee and speed characteristics are properties of the underlying networks and change with congestion. The desk states the network for your ticket in writing; nothing in this table overrides it.
There are three distinct outcomes, and it is worth knowing which one you are in, because the remedies are completely different.
Ethereum, BNB Smart Chain and several other networks share an address format. A private key that
controls 0xABC… on Ethereum controls the same string on BNB Smart Chain. If you send
BEP-20 USDT to an address the desk holds the key for, the tokens are not lost — but retrieving
them means signing on a chain the desk was not expecting to operate on, moving them back, and
paying for that. It is a manual process, it takes time, and it is not something the desk can
promise in advance.
This is the one that ends badly. Exchange deposit addresses are frequently generated per network and monitored by software that credits only the expected token contract. Assets arriving on an unexpected chain are simply not seen. The exchange holds the key, so nothing is stolen — but recovery depends entirely on whether that business runs a recovery process, what it charges for it, and whether it supports the chain at all. Many do not.
Nothing can be done. There is no reversal mechanism on any of these networks, no intermediary to call, and no arbitration. This is why the desk issues the address in writing on the ticket, why you should read it back over a channel you have independently verified, and why we publish a page on verifying our channels.
Not curiosity, and not a credit check. Conexus is an accountable institution under Item 22 of Schedule 1 to the FIC Act, which means customer due diligence under section 21, enhanced due diligence where the risk is higher under section 21A, and five-year record keeping under sections 22 and 23. Stablecoins move through more hands than most assets, so the provenance question is asked more often on a USDT ticket than on any other.
Directive 9 of 2024 adds the Travel Rule on top: originator and beneficiary information travels with transfers between institutions, with no minimum threshold, since 30 April 2025. Below R5,000 a reduced information set applies without verification — relief from verification, not anonymity. If you are moving business volume, the business and treasury page covers the documentation your auditor will want.
Two things this desk will not let pass unsaid. First, a stablecoin is a liability of its issuer, not a deposit with a bank. There is no depositor protection behind it and no regulator standing behind the peg. Second, holding USDT does not protect you from rand weakness in the direction people usually assume — it exposes you to the dollar, which is a position, and a position can go against you. Conexus does not advise on whether to hold it. We convert it, at a rate we tell you in advance.
Everything below is a property of the networks rather than a policy of this desk. None of them has a reversal mechanism, which is why the address and the chain are confirmed in writing before anything is sent.
On a large first-time USDT ticket, send a small amount first, confirm the desk sees it, then send the balance. On TRON and Solana the extra fee is negligible, and on Ethereum it is still smaller than any of the outcomes above. No trader at this desk will ever discourage you from doing it.
Whichever one the trader specifies on your confirmed ticket, and no other. If you are choosing, the honest ranking for a South African client is: TRC-20 when you already hold TRX, Solana when you already hold SOL, ERC-20 when you are moving from a venue that only supports it and the fee does not matter at your size, and BEP-20 only when the counterparty at the other end has explicitly confirmed it. The right answer is a function of what your sending wallet actually supports, not of which chain is fashionable.
It depends on how wrong. If you send BEP-20 USDT to an address that the desk controls on Ethereum, the keys are the same and recovery is usually possible but slow and manual, and it is not guaranteed. If you send to an address the desk does not control on that chain — for instance an exchange deposit address that only monitors one network — the assets are typically unrecoverable by anyone, including the exchange. Nobody can reverse it. This is why the network is written on the ticket and why you should confirm it before you press send.
No. USDT is a token issued by Tether Limited that the issuer intends to keep redeemable at one US dollar. It is not a bank deposit, it carries no depositor protection, and direct redemption with the issuer is available only to verified direct customers above a substantial minimum. For everyone else the exit is a market, and a market has a price that can differ from a dollar. Hold that distinction in your head before you treat a USDT balance as cash.
Because USDT is pegged to the US dollar and you are being paid in rand. The peg does the work of holding the token near a dollar; it does nothing about USD/ZAR. If the rand weakens by two percent during the day, your USDT is worth two percent more rand than it was in the morning even though the token has not moved a cent. This is the single most misunderstood thing about stablecoins in South Africa.
None of the four networks the desk supports for USDT use a memo or destination tag. If an address you have been given comes with a memo requirement, you are being sent to a different chain or to a custodial platform, and you should stop and check with the trader on a channel you have verified.
Yes. The issuer of USDT has the technical ability to freeze balances at specific addresses and has used it, typically in response to law-enforcement requests. This is a property of the asset, not a policy of this desk, and it is a reason to care about the provenance of the tokens you are holding. The desk screens incoming addresses for exactly this reason.
The desk is built for size, and the margin narrows as the ticket grows. Current minimums and the full ladder are published on the fees and limits page rather than negotiated case by case.
How the desk handles USDT and USDC volume, and the settlement documentation that comes with it.
The other major stablecoin, its issuer and reserve model, and how it differs from Tether.
What the spread is at your ticket size, and who pays the network fee on each leg.
The trader confirms the rate, the network and the exact destination address in writing before anything is sent. Nothing about the chain is left to guesswork.