Private clients

Private client desk.
One trader, start to finish.

For the trades that are attached to something else happening in your life — a move to another country, an estate to wind up, a holding built over years that now has to become money you can spend. A named trader, a room in Cape Town you can sit in, and no pretence that any of it is anonymous.

Conexus
Indicative USDT rate
USDT / ZAR Quoted by your trader, by name
At a glance

A desk with a name and an address.

One named trader

The same person from first enquiry to settlement, reachable on a published channel.

Meet in person

37 Buitenkant Street, District Six, Cape Town. Johannesburg by appointment.

Private, not anonymous

Your affairs stay between you and the desk, within what the FIC Act allows. Nothing more is promised.

Documentation that travels

A confirmation you can hand to an attorney, an executor, an accountant or a bank without explanation.

Why a separate page

The trade is rarely the hard part.

Converting a crypto asset into money in a bank account is mechanically simple. What makes a private client transaction complicated is everything around it: a family that has just lost someone, a move to another country with a deadline attached, a holding accumulated over eight years across three wallets with patchy records, a spouse who needs to understand what is happening. These are the situations where a support ticket is the wrong instrument and a person on the phone is the right one.

This desk is small and human by design. You deal with one trader, by name. If the amount is large or the circumstances are sensitive, you can come to the office, sit down, and watch the whole thing happen in front of you. That is not a premium tier and it costs nothing extra — it is simply how a desk that expects to see you again behaves.

Situations

What people bring to the private desk.

Relocation and emigration

Arriving in South Africa holding a crypto asset — most often USDT — or leaving and needing funds released cleanly before you go. We handle the domestic conversion and the documentation. Allowances, tax residency and any Tax Compliance Status PIN sit with your own Authorised Dealer and SARS — start with them, because they take longer than we do.

Converting a personal holding

A position built up over years that now has to become spendable money — for a house, a business, school fees, or simply because you have decided to reduce it. One firm rate for the whole amount rather than a series of retail withdrawals that each move the price against you.

Deceased estates

We deal with the appointed executor against letters of executorship from the Master of the High Court, onboard the estate as the client, and settle into the estate late account. We cannot recover lost keys and we cannot value assets for the estate — that is the executor’s job, and we will say so plainly to a family that hopes otherwise.

Inheritance and family transfers

Someone has been left a crypto asset and does not want to hold it. The questions are usually about proof of entitlement and tax rather than about the conversion. We will tell you what the desk needs to see, and we will send you to a fiduciary practitioner for the rest.

Long-held assets with thin records

Bought in 2016, moved between wallets, exchange since closed. Source of funds still has to be established, and it is easier than people fear if you start early. Bring what you have — exchange statements, old emails, bank records of the original purchase — and the trader will tell you what is missing before you commit to a date.

A life event with a deadline

A property transfer, a divorce settlement, a medical bill, a business purchase. When a date is fixed and cannot move, tell the trader the date first. It changes how the trade is arranged, and it is the single most useful thing you can say in the first message.

Say it precisely

Discretion is not anonymity.

Private clients ask about confidentiality more than about anything else, so it is worth answering carefully rather than reassuringly.

What you get. Your affairs are not discussed with anyone who has no right to ask. Your file is restricted to the people at the desk who need it. You are never used as a reference, a case study or a testimonial — we publish none of those at all. Meetings happen in a private room, not across a counter. Your personal information is handled under POPIA, and how we handle it is set out in full in our privacy policy.

What you do not get, from us or from anybody operating lawfully. Anonymity. Conexus is an accountable institution under Item 22 of Schedule 1 to the FIC Act. We must identify and verify you before a business relationship starts or a single transaction concludes, apply enhanced due diligence where the risk requires it under section 21A, and keep records for five years under sections 22 and 23. Cash transactions above R49,999.99 are reported under section 28. Suspicious and unusual transactions are reported under section 29, which has no threshold and a fifteen-day deadline. Transfer information accompanies every crypto asset transfer under FIC Directive 9 of 2024, in force since 30 April 2025 with no minimum threshold — below R5,000 a reduced information set applies and need not be verified by the ordering institution, which is verification relief and not anonymity. Every market this desk deals into has its own version of these duties, and none of them has an anonymous tier.

And no desk can keep a trade away from a tax authority. In South Africa, crypto assets are assets of an intangible nature for tax purposes, and the country adopted the OECD Crypto-Asset Reporting Framework from 1 March 2026, with the first return due by 31 May 2027. What we can do is give you documentation clean enough that disclosure is a five-minute job for your tax practitioner.

If a desk offers you anonymity, it is either breaking the law on your behalf or lying to you. Neither is a good foundation for handing over a large sum.
How a private trade runs

From first message to money in the account.

Conexus
Indicative USDT rate
USDT / ZAR Firm rate held for an agreed window
01

A conversation, not a form

Tell the trader what you hold, what you need and by when. If there is a deadline or a third party involved — an attorney, an executor, a bank — say so on day one. It changes the shape of everything that follows.

02

Onboarding, done properly once

Identity, proof of address, and a documented source of funds and source of wealth proportionate to the size, usually the same day. Where records are old or incomplete we will tell you exactly what would satisfy us before you go looking.

03

A meeting, if you want one

Cape Town, or Johannesburg by appointment. Bring whoever you want in the room — a spouse, an accountant, an attorney. Large first trades are welcome to settle with everyone present.

04

Firm quote in writing

One rate for the whole amount, the margin at that size, the fee, the net figure, and the window it holds for. Nothing moves until you accept it.

05

Settlement and documents

You send on the confirmed network; settlement reaches an account in your own name the same business day — in South Africa by EFT, RTC or PayShap. You receive a confirmation you can hand to an attorney, an executor, an accountant or a bank without further explanation.

In person

Come to the office.

The fastest way to decide whether to trust a desk with a large amount is to walk into it. The Cape Town dealing room is at Tiny Empire, 37 Buitenkant Street, District Six, 7925. There is a person at the desk, a room to sit in, and a screen you can read over the trader's shoulder while the trade is arranged.

Johannesburg meetings are by appointment. If you are travelling in for the day, say so when you write and the trader will make sure the onboarding is finished before you arrive, so the meeting is about the trade rather than about paperwork.

Before any large transfer, confirm you are talking to the real desk. Impersonation on messaging apps is the most common way clients in this market lose money, and it is trivially avoided by checking the list of our official channels and calling the published number back.

Directions and hours

What to bring to a first meeting

Your green ID book, smart ID card or passport; a proof of address no older than three months; whatever records you have of how the asset was acquired; and the bank account details in your own name where settlement should go. If you are acting for an estate, bring the letters of executorship. The full list is on the onboarding page.

We give no financial or tax advice

Whether to convert, when to convert, how to hold an asset, how to structure an estate or what the tax consequence will be are all questions for a licensed adviser, a fiduciary practitioner or a registered tax practitioner. The desk quotes, executes and documents. That boundary is deliberate and we will not blur it, however reasonable the question sounds.

Private client questions

Yes, and for a first large trade we encourage it. The Cape Town office is at Tiny Empire, 37 Buitenkant Street, District Six. You can sit with the trader, watch the trade being arranged, check the address on the screen in front of you and leave with a printed confirmation. Johannesburg meetings are by appointment. Details and directions are on the Cape Town office page.

It is private in the ordinary professional sense: we do not discuss your affairs with anyone who has no right to ask, your file is restricted to the people who need it, and nothing about you appears in our marketing. It is not anonymous. We are an accountable institution under the FIC Act, we verify identity, we keep records for five years, and where the law requires a report we file it. Any desk offering you anonymity is offering you something it cannot lawfully deliver.

We can convert a crypto asset you hold into rand, domestically, and settle to your South African account. What we cannot do is move value offshore or advise on your allowances — that sits with your own Authorised Dealer and, for tax residency and a Tax Compliance Status PIN, with SARS and your tax practitioner. Start those conversations early; they take longer than the conversion does. The exchange control page sets out the position in full.

We deal with the appointed executor, on production of the letters of executorship issued by the Master of the High Court, and we onboard the estate as the client. Where the executor has lawful control of the wallet, we can quote and convert so that the estate receives rand into the estate late account. We cannot help recover keys, we cannot bypass the estate process for a family that would rather not open one, and we cannot value assets for the estate — that is the executor's function.

Rand settles by bank transfer to an account in your own name. Cash transactions above R49,999.99 are reportable to the Financial Intelligence Centre under section 28 of the FIC Act, and cash is in any case the wrong instrument for a transaction whose entire value to you is the paper trail it leaves. If cash is the point of the enquiry, we are not the right desk.

No, and the question ends the conversation. SARS treats crypto assets as assets of an intangible nature, South Africa adopted the OECD Crypto-Asset Reporting Framework from 1 March 2026 with the first return due by 31 May 2027, and we keep full records for five years as the FIC Act requires. We will give you documentation that makes your disclosure easy. We will not help you avoid making one.

There is no separate tier and no membership. Every client gets a named trader. The reason this page exists is that relocation, estates and life events raise different questions from a routine conversion, not that the pricing is different — the margin ladder is the same one published on the fees and limits page.

Where to read next.

Start with a conversation.

Tell a trader what you hold, what you need and by when. If a meeting in Cape Town would make the decision easier, ask for one — there is no charge and no obligation to trade.

Investing in crypto assets may result in the loss of capital, as the value is variable and can go up as well as down. A crypto asset is not legal tender and does not fall within the National Payment System Act. Conexus Crypto provides an exchange service only and does not provide financial, investment, legal, fiduciary or tax advice.
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